Case Study:
Andrea Dechtman: Professional Home Organizer
Organized By Andrea
Scope Of Work:
REBRAND
Communication Strategy
Brand Identity
Brand Marketing
Tagline Line, Copywriting, Logo Update, Website Content, Structure and Art Direction, Custom Images, Custom Service Icons.
Social Media Rebranding Facebook, Instagram, LinkedIn Profile LinkedIn Company Page.
Brand Marketing Website Design, Art Direction, Marketing Campaign, Branded Social Media Graphics +Templates,
Email signature, Business Cards, Digital Brochure, Promotional Item.
THE CHALLENGE
Andrea Dechtman is a professional organizer. Her business, Organized By Andrea was one of the many small business owners affected by COVID-19 during our discovery call me she was not able to offer her services because like most small businesses that offered in-home services Covid would basically shut her business down if she did not pivot and offer online services. It was clear that we needed to add "virtual services" and all the tools that come with that, however during my discovery process, it was not clear who her target market was and therefore her visual and verbal messaging was confusing on her website as well as her social media platforms.
I also noticed that needed a logo update, as the logo she was using was not sitting well in today's digital platforms (it was actually cut off), and her website needed structure, as well as clear content so that people would clearly understand exactly who she was and what she was offering
THE SOLUTION
.
Andrea did not just need to pivot her service offering— she needed a rebrand — so that people her business could thrive during and after Covid. So we worked on a BRAND STRATEGY, to get her crystal clear on her audience and how your brand can best serve them and to stand out in a sea of sameness. It also now provides her with a clear direction for her brand, a guiding "North Star" to keep her from making branding and marketing mistakes in the future.
Brand Identity
I tweaked the logo so it fits in today's digital space and created a brand identity system so she would look consistent at every customer touchpoint. And then rewrote the tagline to capture her brand essence and new positioning. I firmly rooted her new brand identity (consistent colors, fonts, and other graphic marketing assets in the foundation of her brand strategy —not only be easily identified in the crowd but to make her future marketing so much easier as the messaging is already women into the brand.
Old Logo Mark
New Logo Mark
Inconsistent old logo with tagline
New Logo and Tagline
Brand Marketing
Website Before
The website didn't just need a new look, it needed structure, as well as clear, targeted messaging so that people would clearly understand exactly who she was and what she was offering to whom.
Website After Rebrand
Working off the new BRAND STRATEGY, we now had a clear plan to tackle the new website. I cleared out the confusing messaging from the old site and I put focus on her target audiences' and broke down her services into 3 different customer pain points. Multi-Area, Work Area, and Any Area. I played off the new logo mark and created custom service icons for each area, as well as other icons need in the website. I then wrote content for each area and then I created the new custom visuals for the content. These clearly defined areas can now also be used in ongoing marketing efforts.
WEBSITE DESIGN | COPY
Along with redesigning the website, and rewriting all the copy, I created custom images and graphic assets (see below) and added a new virtual service page, and added an online book calendar to make her intake process run smoother for her as well as her potential new clients.
I took the role of "art director" and designed the site along with creating custom images and graphic assets because Andrea's wanted to use her brother's business to build out her website. — YAH!!!! TEAMWORK 🙌
Social Media Rebrand
For the brand marketing strategy, I rebranded her current platforms for consistency and added all the tools they provide that she was unaware of. I also created social media marketing graphics and templates that she can use for various posts across her social media channels.
During my research, while working on the brand strategy I noticed that a large number of Andreas' new target market hung out on Linkedin. And although she had a presence on that platform it looked more like a resume docking station than the amazing marketing platform that it is for personal and professional branding.
I rebranded her LinkedIn Profile and rewrote her messaging to speak to her target audience and I also created a LinkedIn Company Page so her business looked as legit as it is.
Virtual Background
No virtual service would be complete without a branded virtual background!
Creative Launch Campaign
A little extra gifts to her clients as they enjoy their new spaces.
Quick peek on some Extra Photoshop Work I created.
Hover over image for before and after
👀 Sneak Peek :
RECENT UPDATE IN THE WORKS:
New Service Offering Added
As I am always looking for new opportunities for my clients, I noticed that Covid had created an opening in the realtor industry that organized by andrea could fill. We quickly got to work with a new service offer: organizing services for realtors.
Playing off the service icon I created for organized by andrea home services, I simply changed the color of the service icon for organizing services for realtors.
Then playing off the new icon for organizing services for realtors. I then designed additional service icons for the additional service page, keeping with the already established brand identity
Photoshoot during Covid
After the virtual photoshoot, for brand identity consistency. I went into photoshop and tweaked the image we selelcted.
Before
After
Brand Marketing
Now that the new visuals were complete. I then wrote copy and designed an online brochure that Andrea will use to email prospects and post on social media. (I designed this in In-Design so we have the option to print the brochure as well).
New Landing Page For Realtors:
I then wrote copy for and designed the landing page to hand off to her brother, so we can now successfully launch her new service offering shortly. Be sure to come back for more brand marketing updates!
Helene Abrams not only helped me pivot my business through Covid-19 she has single-handedly taken it to the next level. Helene is not only an amazing creative force, but she is also diverse in her skills and well equipped to address every marketing service needed.
I can’t recommend her enough. You shouldn’t think twice just "considered yourself BRANDED" — you need it!