IT’S SIMPLE, REALLY.
For me, customer service is means understanding my clients’ needs and collaborating to achieve the best possible solutions. My passions are branding and marketing. My commitment is to grow your business, so I will always be there for ongoing management and support of your brand.
Communication, as well as project deliverables, are prompt and hassle-free. I ask questions — lots of them. I listen. I create, present and refine until you’re happy, and — most importantly — your audience is happy.
Using my many years of experience, I develop creative ideas that fit like a glove and work like magic. I connect the dots that lead to unexpected insights and gems of inspiration along the way to a rewarding final destination.
I work closely with clients to build rapport and understanding. I always provide honest communication throughout the project as I believed that translates to better, more efficient outcomes. That means I speak my mind because providing a point of view is pivotal to my role as your partner. I recommend what’s right, not what’s convenient. I’m committed to great work, efficiency and lasting partnerships. While my approach is pretty simple, I believe it’s my work ethic that truly sets me apart.
Having been in this business for over 30 years, I work across a broad range of projects and industries that keep my approach flexible and ideas fresh. I work with businesses of every size but treat each with the same level of integrity. And while I pay attention to craft and bespoke details, I never lose sight of the bigger picture.
“consider yourself BRANDED” has established alliances with resources that are accessed on an as-needed basis, determined by the client's needs and scope of work. These resources include, but are not limited to writers, illustrators, photographers, SEO experts.
I am the principal and consistent point of contact throughout the duration of all client assignments and will have dedicated responsibility for all client communication, strategy development, design and overall assignment execution.
That’s my process in a nutshell. It’s not rocket science. But it does require the right mix of creative talent, strategic thinking, and flexibility.
SOUND LIKE A MATCH?
Get the concepts your competitors won’t think of, designs with visuals that get double-takes and clear strategy driven messaging that will compel and convert at every customer touchpoint.